“Decisions that have improved our efficiency.”
“Decisions that have improved our efficiency.”
“Decisions that have improved our efficiency.”
Tailor Your Workflow to Fit Your Business
Optimizely’s customizable workflows empower you to design and optimize your business processes to meet your specific needs.
“Decisions that have improved our efficiency.”
“Decisions that have improved our efficiency.”
Trusted Clients
HOW it works
Experience the Power of Intelligent Workflows.
Build Intelligent Workflows.
Design customized AI-powered workflows that automate processes, connect touchpoints, and adapt to the unique operational needs of your organization.
Capture Every Experience.
Collect structured and open-ended feedback across customer, patient, employee, and stakeholder touchpoints, capturing the data needed to understand real experiences.
Analyze & Visualize Intelligence.
Transform experience and operational data through AI analysis, sentiment analysis, relevant metrics, categorization, and data visualization into clear, actionable insights.
Monitor, Report & Evolve.
Track experience and operational intelligence continuously through real-time dashboards, reporting, trends, and insights, while our technology evolves with emerging AI and automation capabilities.
Frequently Asked Questions.
What solutions does Makronova offer?
Makronova provides AI chatbot development, experience intelligence, workflow automation, AI integration, analytics, and automation consultancy for organizations seeking smarter digital operations and better experience management.
What is Experience Intelligence?
Can Makronova's chatbots integrate with existing systems?
What experience metrics can your systems measure?
Who can use Makronova's solutions?
Consultancy
Strategic Experience & Technical Consultancy
Makronova collaborates directly with your teams to co-design scalable workflows, integrate intelligent sentiment models, and eliminate operational friction across every touchpoint.
Business Organisations
- Process Automation & Operational Bottleneck Analysis
- Interactive Staff Onboarding & XP Strategy Workshops
- Experience Audit & Workflow Mapping
- Dedicated Support & Growth Advisory
Technology Teams
- Joint Engineering & Technical Co-Development
- Custom Sentiment & Data Science Model Building
- Automated Workflow, API & Task Pipelines
- Custom AI Agent & Chatbot Architecture Deployment
Hospital Organisations
- Care Improvement Analytics & Joint Transformation Strategy
- Comprehensive Patient Experience (XP) & Clinical Flow Audit
- Conversational Feedback Loops
- Role-Based Access & Patient Data Privacy Compliance
Starter Plan
- Limited projects
- Real-time sales tracking
- Advanced analytics
- Integration with popular CRM
- Priority email support
- Up to 3 users
0
per / mo.
- Unlimited projects
- Automated sales alerts
- Advanced analytics
- Role-based access control
- Priority email support
- Up to 25 users
- Soon → AI-powered sales
- Soon → Marketing automation
0
per / mo.
- Unlimited projects
- Automated sales alerts
- Standart analytics
- Dedicated account manager
- Phone and chat support
- Up to 8 users